Part 1: Becoming a Mediator
Understanding road map to become a Mediator.
What is mediation?
Mediation is a technique of facilitating dialogue or discussion between disputing parties with a neutral third party i.e. a mediator, for bringing a mutual resolution to the dispute.
Who is a Mediator?
Mediator is a person who facilitates communication between the parties and helps the mediation participants reach a mutually satisfactory solution. Mediator is neither a judge nor an arbitrator – his/her role is not to decide the dispute that has arisen out between the parties. He/she must remain neutral and impartial.
Books Recommended:
1. Getting to Yes – http://amzn.to/2FZBOaS
2. The New Handshake – http://amzn.to/2DJF2x6
3. Mediation Advocacy – http://amzn.to/2FQck3z
4. Bringing Peace Into the Room – http://amzn.to/2FZt1FP
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